York Council Tax Login, Online Account, Bands, 2026/27 Charges & Payment Online
A practical York Council Tax guide for residents who need to log in, register for eBilling, view a bill, pay online, set up Direct Debit, check 2026/27 bands and charges, apply for support or discounts, report a move or contact City of York Council.
🔒 Official York Council Tax Resources
York Council Tax Guide for Login, Bands and Payment Online
York Council Tax is the local charge used to help fund council services, adult social care, police, fire and other local responsibilities. Your bill depends on your property band, parish status, discounts, support, credits, arrears and any household changes.
Most York residents search for Council Tax help because they need to log in, register for eBilling, pay a bill, set up Direct Debit, check the 2026/27 Band A to H charges, apply for Single Occupancy Discount, claim Council Tax Support or tell the council they have moved.
This guide explains the official routes in simple English. It is not City of York Council and cannot access your account. For payments, applications, account changes and legal decisions, always use City of York Council, GOV.UK or the Valuation Office Agency.
York Council Tax Login, Citizen Access Portal, Online Account and eBilling
City of York Council promotes its Citizen Access Council Tax portal for eBilling. Once registered, you receive an eBilling reminder by email, prompting you to check your Council Tax bill online.
What the online account helps with
Use it to manage your Council Tax account online, register for eBilling, check bill information and reduce paper bill delays.
What you need before registering
Keep your Council Tax account number, postcode, name and latest bill details ready before starting registration.
1Open York’s official online account pageUse the council website, not a third-party page.▾
Start from City of York Council’s “Manage your council tax account online” page, then follow the official Citizen Access or eBilling route.
Official page: Manage your council tax account online
2Register for eBilling if you want online billsUseful if you often miss postal bills.▾
York says the Citizen Access Council Tax portal can be used to apply for eBilling. You will receive an email reminder prompting you to check your Council Tax bill online.
3Check bills before paying twiceThis avoids duplicate payments.▾
Before making another payment, check the latest bill and account details. If a recent payment is not visible yet, keep your payment proof before paying again.
York Council Tax Payment Online, Direct Debit, Card, Phone Line and Bank Transfer
City of York Council’s online payment page says its online payment system appears as civicaepay.co.uk/YorkEstore in your browser address bar. The council also lists bank details and a 24-hour payment line.
1Open the official Pay online pageChoose Pay council tax from City of York Council.▾
Open York’s official Pay online page and choose Council Tax. Check that you are still on the official payment route before entering card details.
Official page: Pay online
2Use the correct Council Tax account numberWrong reference can delay matching.▾
Use the account number or reference shown on your latest York Council Tax bill. If you moved recently, do not pay using old account details unless the council has told you to do so.
3Use the 24-hour payment line if neededCard payment by phone is available.▾
York lists 01904 551557 as the payment line, available 24 hours a day, 7 days a week. Keep your card and Council Tax reference ready before calling.
4Use bank details carefully for BACS or standing orderPut your Council Tax reference in the payment reference.▾
City of York Council lists bank details as City of York General Account, sort code 40-47-31, account number 70897558. Use your Council Tax account number as the payment reference.
| Payment Method | Official Detail | Practical Tip |
|---|---|---|
| Online card payment | Pay online page, then Pay council tax. | The payment system may show civicaepay.co.uk/YorkEstore. |
| Phone payment | 01904 551557, 24 hours a day. | Keep card and Council Tax reference ready. |
| Bank transfer | Sort code 40-47-31, account 70897558. | Use Council Tax account number as reference. |
| Direct Debit | Use York’s Direct Debits and payment plans route. | Ask about spreading over 12 months if needed. |
York Council Tax Bands A to H, 1991 Property Values and Band Challenge Help
York Council Tax rates are based on valuation bands set according to a property’s value on 1 April 1991. The band is separate from your final bill amount, which can change because of discounts, support or parish charges.
Find your band
Use York’s bill or the official GOV.UK/VOA Council Tax band checker for England and Wales.
Check the 2026/27 charge
Compare your band with York’s official current charges table.
Parish area check
York says parish council areas are slightly higher because they include a parish contribution.
Official York banding page: Council tax banding enquiries
Official band checker: Check your Council Tax band
York Council Tax Charges 2026/27 by Band, Parish Areas, Adult Social Care, Police and Fire
The table below shows City of York Council’s 2026/27 Council Tax rates for areas of York not covered by a Parish Council. These figures include contributions for both fire and police services.
| Band | Property Value Range | York 2026/27 Charge | Quick Check |
|---|---|---|---|
| AR | Up to £40,000 | £1,261.06 | A-Reduced band for eligible disabled relief cases. |
| A | Up to £40,000 | £1,513.28 | Check discounts/support before paying full amount. |
| B | £40,001 to £52,000 | £1,765.48 | Compare with bill instalments. |
| C | £52,001 to £68,000 | £2,017.69 | Check if parish charge applies. |
| D | £68,001 to £88,000 | £2,269.91 | Standard comparison band. |
| E | £88,001 to £120,000 | £2,774.34 | Review support, credits and premiums. |
| F | £120,001 to £160,000 | £3,278.76 | Check latest official bill. |
| G | £160,001 to £320,000 | £3,783.19 | Check second home or empty home rules if relevant. |
| H | More than £320,000 | £4,539.82 | Review full bill carefully. |
Annual increase
York says the amount collected through Council Tax will rise by 4.99% in 2026/27, made up of 2% Adult Social Care Precept and 2.99% basic Council Tax increase.
Why your bill may differ
Your actual bill may include parish charges, arrears, credits, discounts, Council Tax Support, disability relief, empty homes premium or second homes premium.
Official York charges page: Current council tax charges
Parish Council area charges: Council tax charges in Parish Council areas
York Council Tax Support, Single Occupancy Discount, Student Discounts and Extra Help
City of York Council’s help section covers Council Tax Support, Discretionary Council Tax Payment, Second Adult Rebate, Single Occupancy Discount, student discounts, severe mental impairment exemption, disability discounts and other household help.
Council Tax Support
You may be able to claim if you are liable for Council Tax, on a low income and under the savings/assets limit.
Single Occupancy Discount
If you are the only adult counted at the property, check York’s Single Occupancy Discount route.
Second Adult Rebate
York says pension-age residents may be able to claim Second Adult Rebate in some shared-home situations.
1Open York’s help with Council Tax pageStart here before arrears grow.▾
Use York’s official “Help with council tax for your household” page to choose the correct support, discount, exemption or rebate option.
Official page: Help with council tax for your household
2Apply for Single Occupancy Discount only if it fitsWrong discounts can be reviewed.▾
York says you should only use the Single Occupancy Discount form if the change will occur in less than 4 weeks, or if it has already occurred within the last 3 months.
Official page: Single Occupancy Discount for council tax
3Report changes quicklySupport and discounts can change.▾
If income, household members, student status, address or savings change, update the council quickly. Incorrect support or discounts can lead to a revised bill later.
York Council Tax Tips Most Residents Learn Too Late
These practical checks can help you avoid wrong payments, missed discounts, parish-charge confusion, delayed eBilling and stressful arrears.
Check if your address is in a parish area
York’s standard charge table is for unparished areas. Parish Council areas have slightly higher charges.
Look for civicaepay on online payment
York says its online payment system appears as civicaepay.co.uk/YorkEstore in your browser address bar.
Use 12-month payments if monthly instalments feel high
York says residents struggling with payments can spread the cost over 12 months instead of 10.
Apply early for Single Occupancy Discount
York’s form has timing rules, so do not wait too long after the household change.
Keep proof if disputing a summons
If you were not responsible for the chargeable period, York asks for proof such as tenancy end or completion documents.
Book an appointment for in-person advice
York says in-person Council Tax advice at West Offices needs an appointment.
York Council Tax Moving Home, Change of Address, Moving Into York and Moving Out
If you move into York, move out of York or move within the York area, report the change to City of York Council. Council Tax liability depends on exact dates, tenancy, ownership, occupancy and who is responsible for the property.
| Situation | What to Tell York | Why It Matters |
|---|---|---|
| Moving into York | New address, move-in date, occupiers and tenancy/ownership details. | Starts the correct account and first bill. |
| Moving within York | Old and new York addresses with exact dates. | Closes one account and opens another. |
| Moving out of York | Leaving date, forwarding address and final liability details. | Stops bills after you leave and helps refund checks. |
| Landlord/agent update | Tenant changes and tenancy dates. | Helps assign liability correctly. |
Official Council Tax hub: City of York Council Tax
York Council Tax Arrears, Missed Payments, 12-Month Instalments and Summons Disputes
Council Tax is a priority bill. If you miss payments, contact City of York Council early, check support, and ask about 12-month instalments before arrears become more difficult to manage.
1Check your latest bill and payment historyKnow exactly what is missing.▾
Review your latest bill, instalment dates and payment proof. If you paid recently, keep the online or bank confirmation ready.
2Ask about spreading payments over 12 monthsYork mentions this option for payment difficulty.▾
York says residents struggling with Council Tax payments can spread the cost over 12 months rather than 10. This may reduce monthly pressure.
3Dispute liability with evidence if neededUseful if you were not responsible for the period.▾
If you believe you were not responsible for the charged period, York says to provide proof such as tenancy termination or property sale completion documents.
Official page: Summons or liability order dispute
York Council Tax Phone Number, Email, Payment Line, Address and Official Contact Help
Use the correct City of York Council contact route depending on what you need. Keep your Council Tax account number, property address, bill amount, payment date and evidence ready before contacting the council.
| Contact / Resource | Best For | Details |
|---|---|---|
| Council Tax phone | Council Tax account, bill and general enquiries. | 01904 551558 |
| Payment line | 24-hour card payment. | 01904 551557 |
| Council Tax written queries. | council.tax@york.gov.uk | |
| Office address | Council Tax advice by appointment. | West Offices, Station Rise, York, YO1 6GA |
| VOA banding | Band check or challenge. | Check or challenge Council Tax band |
York Council Tax FAQs
Quick answers for residents searching York Council Tax login, account, bands, payment online, phone number, discounts, support, moving home and arrears help.
How do I log in to York Council Tax online?▾
Use City of York Council’s manage your Council Tax account online route or Citizen Access Council Tax portal. You can also register for eBilling to check bills online.
How do I pay York Council Tax online?▾
Use City of York Council’s official Pay online page and choose Pay council tax. The payment system may show civicaepay.co.uk/YorkEstore in the browser address bar.
What is the York Council Tax payment phone number?▾
City of York Council lists 01904 551557 as the 24-hour payment line for card payments.
What is the York Council Tax contact number?▾
City of York Council lists 01904 551558 for Council Tax enquiries. The Council Tax office is at West Offices, Station Rise, York, YO1 6GA.
What are York Council Tax charges for 2026/27?▾
For York areas not covered by a Parish Council, the 2026/27 charges are Band A £1,513.28, Band B £1,765.48, Band C £2,017.69, Band D £2,269.91, Band E £2,774.34, Band F £3,278.76, Band G £3,783.19 and Band H £4,539.82.
Why is my York Council Tax bill higher than the standard table?▾
Your property may be in a Parish Council area, or your bill may include arrears, credits, discounts, Council Tax Support changes, empty home premium or second home premium.
Can I get York Council Tax Support?▾
You may qualify if you are liable for Council Tax, on a low income, and you or your partner have savings or assets under £16,000. Check York’s help with Council Tax page.
Can I get York Single Occupancy Discount?▾
You may be able to apply if you are the only adult counted at a York address. York says the form should be used when the change will occur within 4 weeks or has occurred within the last 3 months.
How do I tell York Council Tax I am moving?▾
Use City of York Council’s Council Tax moving home routes for moving into York, moving within York, moving out of York, or landlord/letting agent updates.
Is UKCouncilTax.org the official City of York Council website?▾
No. UKCouncilTax.org is an independent guide. Always use City of York Council, GOV.UK or Valuation Office Agency pages for official payments, applications, account updates and legal decisions.