Hillingdon Council Tax Bands, Rates, Pay Online, Account Login & Contact Help
A practical Hillingdon Council Tax guide for residents who need to check 2026/27 bands and rates, pay online, set up Direct Debit, use the online Council Tax account, apply for discounts, claim Council Tax Reduction, report a move or contact Hillingdon Council.
🔒 Official Hillingdon Council Tax Resources
Hillingdon Council Tax Guide for Bands, Rates, Pay Online and Contact
Hillingdon Council Tax helps fund London Borough of Hillingdon services and the Greater London Authority element. Your final bill depends on your property band, Hillingdon rate, GLA amount, discounts, exemptions, Council Tax Reduction, arrears, credits and household changes.
Most Hillingdon residents search for Council Tax help because they need to pay online, use the online account, check the 2026/27 rate, set up Direct Debit, apply for Single Person Discount, claim Council Tax Reduction, report a move or contact the council about missed payments.
This guide explains the official routes in simple English. It is not Hillingdon Council and cannot access your account. For payments, applications, account changes, evidence, discount decisions, reduction claims and legal decisions, always use Hillingdon Council or GOV.UK.
Manage your account online
Hillingdon says the online account lets you view balance, previous payments and bills, and also set up Direct Debit.
Check 2026/27 rates
Hillingdon’s Band D total for 2026/27 is £2,045.46, including Hillingdon Council and Greater London Authority elements.
Reduce your bill if eligible
Check Single Person Discount, student discount, exempt properties, disregards, disability relief and Council Tax Reduction.
Hillingdon Council Tax Online Account, Login, Online Key, Bills and Paperless Billing
Hillingdon says the easiest way to access Council Tax information is online. You can view balance, previous payments and bills, and set up Direct Debit for peace of mind.
1
Open the official Hillingdon online account page
Start from hillingdon.gov.uk before entering account details.
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Use Hillingdon’s “Your online council tax account” page. From there, register or access your Council Tax account using the official link.
Official account page: Register or access your account
2
Use the online key from your bill or notice
This helps verify your account.
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Hillingdon says you need the online key shown on the notice you received or on your most recent bill. Your bill and reminder notices display the unique online key.
If you do not have your online key, Hillingdon says it may still be possible to register using other information held on council records.
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Use online tools after registration
Online account saves phone calls.
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After registration and verification, you can view account details, print your bill, view Council Tax Reduction or Housing Benefit entitlement, switch to paperless billing, update contact details, change bank details, apply for Single Person Discount and cancel Single Person Discount.
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Report online service issues correctly
Use the official support email.
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If you need to report a problem with Hillingdon’s online Council Tax service, use the official support email: citizenaccess@hillingdon.gov.uk.
What to keep ready
Your Council Tax reference number, online key, postcode, phone number, Direct Debit details and the latest bill or reminder notice.
Online account advantage
You can check balance, print bills, manage paperless billing and handle many tasks without waiting on the phone line.
Hillingdon Council Tax Pay Online, Direct Debit, Phone Payment, Bank Transfer and Post
Hillingdon gives several official ways to pay Council Tax. You can pay online, pay by 24-hour phone line, use online or telephone banking, set up Direct Debit, or send payment by post.
1
Use Hillingdon’s official online payment route
Start from Hillingdon Council before entering card details.
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Open Hillingdon’s Council Tax payment page. Hillingdon says to have your card details and Council Tax reference number to hand before paying online.
Official payment page: Pay your Council Tax
2
Use Direct Debit if you want regular payments
Good for avoiding missed instalments.
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The online Council Tax account lets you apply to pay by Direct Debit. This is usually the simplest route if you want monthly payments to happen automatically.
3
Pay by phone if you need a 24-hour card payment route
Keep your card and reference number ready.
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Hillingdon lists 01895 556699 as the 24-hour payment line. When calling, have your card and Council Tax reference number ready.
4
Use bank transfer only with the correct reference
Wrong references can delay allocation.
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Hillingdon lists bank account number 72430133 and sort code 60-22-10 at NatWest Bank. Use your Council Tax account reference as the payment reference.
| Payment Method | Official Detail | Best Practical Tip |
|---|---|---|
| Online card payment | Use Hillingdon’s official online payment link. | Have card details and Council Tax reference ready. |
| Direct Debit | Apply through the online Council Tax account. | Best for regular instalments and fewer reminders. |
| Phone payment | 01895 556699, 24-hour line. | Keep your card and reference number ready. |
| Online / telephone banking | Account 72430133, sort code 60-22-10. | Use your Council Tax account reference as payment reference. |
| Post | Council Tax Office, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW. | Write reference number, name and address on the back clearly. |
Hillingdon Council Tax Bands and Rates 2026/27, GLA Charge and Band D Total
Hillingdon Council Tax bands run from A to H and are based on 1991 property values. The official 2026/27 table includes the Hillingdon Council element and the Greater London Authority element.
| Band | 1991 Property Value | Hillingdon Council | Greater London Authority | Total 2026/27 |
|---|---|---|---|---|
| Band A | Up to £40,000 | £1,023.30 | £340.34 | £1,363.64 |
| Band B | £40,001 to £52,000 | £1,193.85 | £397.06 | £1,590.91 |
| Band C | £52,001 to £68,000 | £1,364.40 | £453.79 | £1,818.19 |
| Band D | £68,001 to £88,000 | £1,534.95 | £510.51 | £2,045.46 |
| Band E | £88,001 to £120,000 | £1,876.05 | £623.96 | £2,500.01 |
| Band F | £120,001 to £160,000 | £2,217.15 | £737.40 | £2,954.55 |
| Band G | £160,001 to £320,000 | £2,558.25 | £850.85 | £3,409.10 |
| Band H | Over £320,000 | £3,069.90 | £1,021.02 | £4,090.92 |
Why your bill may be different
Your actual bill can change because of discounts, exemptions, Council Tax Reduction, arrears, credits, moving dates or account corrections.
Band challenge route is separate
If you think your band is wrong, use the official Valuation Office route. Hillingdon’s payment team does not decide your property band.
Official Hillingdon bands page: Council tax bands 2026/27
Official GOV.UK band checker: Check your Council Tax band
Hillingdon Council Tax Discounts, Exemptions, Single Person Discount, Students and Disability Relief
Hillingdon has official discount and exemption routes. Common categories include Single Person Discount, over-65s, exempt properties, student discounts, disregards and occupied annexes, disability relief and Homes for Ukraine.
Single Person Discount
You can apply for Single Person Discount or cancel Single Person Discount through the online Council Tax account after registration and verification.
Students and disregards
Students and some adults may not be counted for Council Tax purposes, depending on the official rules and evidence.
Disability relief
Disability relief may apply where the property and household meet the official conditions. Evidence may be needed.
1
Open Hillingdon discounts and exemptions
Choose the correct category before applying.
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Start from Hillingdon’s official discounts and exemptions page. It lists Single Person Discount, over-65s, exempt properties, student discounts, disregards, occupied annexes, disability relief and other routes.
Official discounts page: Discounts and exemptions
2
Use correct evidence for student discount
Student enrolment letters may not be accepted.
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For student discount, Hillingdon says the Council Tax student exemption certificate can be obtained from the student administration office or online portal. Student enrolment letters are not acceptable.
Official student page: Apply for student discount
3
Update Hillingdon when household changes
Wrong discounts can create backdated bills.
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If someone moves in, a student leaves, an exemption ends, a disability-related situation changes or the property becomes occupied/unoccupied, update Hillingdon quickly so the bill stays correct.
Hillingdon Council Tax Reduction Scheme, Low Income Help and 2026 Working-Age Rules
Hillingdon says the Council Tax Reduction Scheme for working-age households changes from 1 April 2026. You can claim a reduction if you are liable for Council Tax, live at the property as your only or main home, meet the savings limit and are on Universal Credit, Pension Credit or a low income.
Who should check reduction
Check if you are on Universal Credit, Pension Credit, a low income, retired, disabled, unemployed, self-employed with reduced income, or your household income recently changed.
Savings limits matter
Hillingdon lists a savings limit of less than £16,000 for pension-age applicants, unless receiving Pension Credit, and less than £6,000 for working-age applicants.
| Reduction Requirement | Hillingdon Guidance | Practical Tip |
|---|---|---|
| Liable for Council Tax | You or your partner must be responsible for paying the Council Tax. | Your name should be on the bill or liability record. |
| Main home | You must actually live at the property as your only or main residence. | Use your correct Hillingdon address in the application. |
| Pension-age savings | Savings below £16,000 unless receiving Pension Credit. | Prepare pension, savings and income documents. |
| Working-age savings | Savings below £6,000. | Check bank, ISA and other capital before applying. |
| Income condition | Universal Credit, Pension Credit or low income may qualify. | Use Hillingdon’s benefit calculator to estimate entitlement. |
1
Open Hillingdon Council Tax Reduction Scheme page
Check support before arrears grow.
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Start with Hillingdon’s official Council Tax Reduction Scheme page. It links to the application route, documents needed, scheme rules, changes in circumstances and assessment disagreement routes.
Official reduction page: Council Tax Reduction Scheme
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Use the benefit calculator if unsure
Estimate before applying.
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Hillingdon links to an online benefits calculator so residents can check how much Council Tax Reduction they may be entitled to before applying.
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Report changes quickly
Reduction can change when circumstances change.
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If your income, savings, Universal Credit, Pension Credit, household members, address, rent or work situation changes, update Hillingdon quickly so your reduction and bill stay correct.
Hillingdon Council Tax Tips Most Residents Learn Too Late
These practical checks can help you avoid online account issues, wrong references, duplicate payments, discount delays and avoidable arrears.
Keep your online key safely
Your Council Tax bill or reminder notice shows the online key. It helps you access the online account with other verification details.
Use the account before calling
The online account can show balance, previous payments, bills, paperless billing and reduction information without waiting on the phone.
Use the correct bank reference
For bank payment, Hillingdon says the payment reference should be your Council Tax account reference.
Check reduction before arrears grow
If you are on low income, Universal Credit or Pension Credit, check the reduction scheme before missing several payments.
Student proof must be correct
For student discount, Hillingdon says student enrolment letters are not acceptable. Use the student exemption certificate.
Contact early if struggling
Hillingdon says ignoring reminders can result in court action and enforcement measures, so email counciltax@hillingdon.gov.uk early if payment is difficult.
Hillingdon Council Tax Change of Address, Moving In, Moving Out and Account Updates
If you move into Hillingdon, move within Hillingdon or leave the borough, tell the council quickly. Council Tax liability depends on exact moving dates, occupation, tenancy, ownership and who is responsible for the property.
| Situation | What to Tell Hillingdon | Why It Matters |
|---|---|---|
| Moving into Hillingdon | New address, move-in date, occupiers and tenancy or ownership details. | Starts the correct Council Tax account. |
| Moving within Hillingdon | Old and new address with exact dates. | Closes one account and opens the next account. |
| Moving out of Hillingdon | Leaving date, forwarding address and liability end details. | Helps stop bills after you leave. |
| Someone moved in or out | Date and adult household change. | May affect Single Person Discount or Council Tax Reduction. |
| Bank details changed | New Direct Debit or bank account details through official account route. | Prevents missed payments or failed Direct Debits. |
Official online account: Your online Council Tax account
Hillingdon Council Tax Arrears, Reminders, Court Action and Help if You Cannot Pay
Council Tax arrears should be handled early. Hillingdon says not paying Council Tax or ignoring reminders can result in court action and enforcement measures, so it is important to contact the council for help.
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Check the account and missed instalment
Understand exactly what is unpaid.
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Use your online account to check balance, previous payments and bills. This helps you see whether the issue is a missed payment, delayed payment matching, cancelled discount or reduction change.
2
Contact Hillingdon if payment is difficult
Do this before reminders become enforcement.
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Hillingdon says if you are having difficulties paying Council Tax, email counciltax@hillingdon.gov.uk. Include your Council Tax reference, address, missed amount and what you can realistically pay.
3
Check Council Tax Reduction and discounts together
A missing claim can make the bill harder.
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If income is low, check Council Tax Reduction. If your household changed, check whether a discount or exemption applies. A corrected bill may reduce what you owe, but you should still act quickly on any reminder.
Hillingdon Council Tax Refunds, Overpayments, Credit Balance and Final Bill Checks
You may have a credit balance if you moved, overpaid, paid after a discount or Council Tax Reduction was applied, paid twice, had a band correction, or kept paying after liability ended.
Common refund reasons
Moving out, duplicate payment, Direct Debit continuing too long, revised Single Person Discount, Council Tax Reduction, exemption or account correction.
What Hillingdon may need
Account number, old address, forwarding address, move date, payment proof and secure bank details through an official Hillingdon route.
Official refund route: Use your online Council Tax account
Hillingdon Council Tax Contact Number, Payment Line, Email and Postal Address
Use the correct Hillingdon route depending on what you need. Keep your Council Tax reference number, full name, address, payment date, bill amount and reason for contact ready before calling or emailing.
| Contact / Resource | Best For | Details |
|---|---|---|
| Council Tax phone | Council Tax enquiries. | 0300 123 1384 Monday to Friday, 9am-5pm |
| 24-hour payment line | Debit or credit card phone payment. | 01895 556699 Have card and reference number ready |
| Payment difficulty email | Trouble paying Council Tax. | counciltax@hillingdon.gov.uk |
| Online service issue | Online account technical problems. | citizenaccess@hillingdon.gov.uk |
| Postal address | Cheque or written correspondence where post is needed. | The Council Tax Office, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW |
Hillingdon Council Tax FAQs
Quick answers for residents searching Hillingdon Council Tax bands, rates, pay online, online account, contact number, Council Tax Reduction, discounts, moving home and arrears help.
How do I pay Hillingdon Council Tax online?▾
Use Hillingdon’s official Council Tax payment page. Have your card details and Council Tax reference number ready before paying.
What is the Hillingdon Council Tax phone payment number?▾
Hillingdon lists 01895 556699 as the 24-hour payment line. Have your card and Council Tax reference number ready when calling.
What is the Hillingdon Council Tax contact number?▾
Hillingdon lists 0300 123 1384 for Council Tax enquiries. The phone line is open Monday to Friday, 9am to 5pm.
What are Hillingdon Council Tax bands for 2026/27?▾
Hillingdon’s 2026/27 totals are Band A £1,363.64, Band B £1,590.91, Band C £1,818.19, Band D £2,045.46, Band E £2,500.01, Band F £2,954.55, Band G £3,409.10 and Band H £4,090.92.
How do I access my Hillingdon Council Tax online account?▾
Use Hillingdon’s official online Council Tax account page. You need the online key shown on your notice or most recent bill, or other account details held by Hillingdon.
What can I do in the Hillingdon online Council Tax account?▾
You can view account details, print bills, view payments, view reduction or benefit entitlement, apply for Direct Debit, switch to paperless billing, change contact or bank details, apply for Single Person Discount and cancel Single Person Discount.
Can I claim Hillingdon Council Tax Reduction?▾
Yes. Hillingdon says you can claim if you are liable for Council Tax, live at the property as your only or main home, are over 18, meet the savings limit and are on Universal Credit, Pension Credit or a low income.
What are the Hillingdon Council Tax Reduction savings limits?▾
Hillingdon says pension-age applicants must usually have savings below £16,000 unless receiving Pension Credit, and working-age applicants must have savings below £6,000.
How do I pay Hillingdon Council Tax through my bank?▾
Hillingdon lists bank account number 72430133 and sort code 60-22-10 at NatWest Bank. Use your Council Tax account reference as the payment reference.
Where do I send postal Council Tax payments in Hillingdon?▾
Cheques or money orders should be made payable to the London Borough of Hillingdon and sent to The Council Tax Office, Civic Centre, High Street, Uxbridge, Middlesex, UB8 1UW. Write your reference number, name and address on the back clearly.
What should I do if I cannot pay Hillingdon Council Tax?▾
Check your online account, apply for Council Tax Reduction if eligible, pay what you can safely afford and email counciltax@hillingdon.gov.uk before reminders lead to court action or enforcement measures.
Is UKCouncilTax.org the official Hillingdon Council website?▾
No. UKCouncilTax.org is an independent guide. Always use official Hillingdon Council and GOV.UK pages for payments, applications, account updates and legal decisions.