Thurrock Council Tax Bills, Bands, Pay Online & Phone Number Guide
If you live in Grays, Tilbury, Stanford-le-Hope, Corringham, Aveley, Purfleet-on-Thames, South Ockendon or another Thurrock area, this guide helps you understand your 2026/27 Council Tax bill before you pay. Check bands, charges, My Account, online payment, Direct Debit, discounts, Council Tax Support, moving home rules and official contact routes in one practical place.
🔒 Official Thurrock Council Tax Resources
Thurrock Council Tax Bill 2026/27: Account Reference, eBilling and Payment Dates
Thurrock Council usually sends one Council Tax bill each year for each property. If you signed up for online billing, Thurrock says 2026/27 bill details were due in the week from Monday 9 March 2026; paper bills were due in the fortnight from Monday 16 March 2026.
Your Council Tax bill is legally called a Council Tax demand notice. It shows your property band, annual charge, account reference, instalment dates, discounts, exemptions, premiums and the amount left to pay.
Thurrock says the Council Tax account reference is a 10-digit number beginning with “22”. Use this reference when managing your Council Tax online, making a payment or asking a Council Tax question.
Check account reference
Find the 10-digit number beginning with 22 before paying or contacting the council.
Check payment dates
The bill normally shows 10 monthly instalments from 10 April to 10 January.
Use My Account
You can get bills electronically, check payment dates and set up Direct Debit.
How to Pay Thurrock Council Tax Online, by Direct Debit, Card or Post Office
Thurrock says Direct Debit is the fastest and easiest way to pay Council Tax. You can also pay online by debit or credit card, and other council payment methods are available through official Thurrock payment pages.
1Start from Thurrock’s official payment pageAvoid fake payment links.▾
Open Thurrock’s official Council Tax payment guide or online payments page. Do not use random text-message links, social media links or copied payment pages.
Official page: Paying your Council Tax
Online payments: Make a payment online
2Use Direct Debit for automatic monthly paymentsBest for avoiding missed instalments.▾
Direct Debit helps because payments leave your bank on the same date each month, payments are automatic, and refunds or rebates can be paid to your bank account automatically.
You can set up Direct Debit by logging in to My Account.
3Pay online by card if you want one-off paymentDebit card payment is free for UK bank debit cards.▾
Thurrock says you can make secure online payments and can pay online free of charge if you hold a debit card from any UK bank. Council Tax is listed as one of the payments you can make online.
4Ask for 12 months if that helps your budgetUseful for smoother monthly planning.▾
Thurrock says the annual bill usually shows payments over 10 months from 10 April to 10 January, but you can ask for 12 monthly payments from 10 April to 10 March through My Account.
| Payment Method | What You Need | Best For | Practical Tip |
|---|---|---|---|
| Direct Debit | My Account and bank details. | Automatic instalments. | Fastest and easiest method according to Thurrock. |
| Online card payment | Account reference and card. | One-off payment. | Save confirmation until payment shows. |
| Post Office | Council Tax barcode or barcoded invoice. | Cash, cheque or debit card in person. | Keep the receipt for your records. |
| 12-month instalments | My Account request. | Lower monthly amount. | Request early to avoid missed instalment planning. |
Thurrock Council Tax Bands and 2026/27 Charges
Thurrock Council Tax depends on the valuation band given for your property. The Valuation Office Agency decides your band; Thurrock Council cannot change your valuation band.
| Band | 2026/27 Council Tax | 2025/26 Council Tax | Quick Note |
|---|---|---|---|
| A | £1,503.12 | £1,430.04 | Lowest standard band. |
| B | £1,753.64 | £1,668.38 | Second band. |
| C | £2,004.16 | £1,906.72 | Middle-lower band. |
| D | £2,254.68 | £2,145.06 | Common comparison band. |
| E | £2,755.72 | £2,621.74 | Higher band. |
| F | £3,256.76 | £3,098.42 | Higher-value band. |
| G | £3,757.80 | £3,575.10 | Second-highest band. |
| H | £4,509.36 | £4,290.12 | Highest standard band. |
Official Thurrock bands page: Council Tax bills and 2026/27 charges
GOV.UK band checker: Check your Council Tax band
Thurrock Council Tax 2026/27 Breakdown: Council, Police and Fire
Thurrock’s 2026/27 bill includes amounts for Thurrock Council services, policing and community safety, and fire and rescue services. The overall increase is 5.1%.
| Band | Council | Police | Fire | Total Bill |
|---|---|---|---|---|
| A | £1,257.90 | £183.54 | £61.68 | £1,503.12 |
| B | £1,467.55 | £214.13 | £71.96 | £1,753.64 |
| C | £1,677.20 | £244.72 | £82.24 | £2,004.16 |
| D | £1,886.85 | £275.31 | £92.52 | £2,254.68 |
| E | £2,306.15 | £336.49 | £113.08 | £2,755.72 |
| F | £2,725.45 | £397.67 | £133.64 | £3,256.76 |
| G | £3,144.75 | £458.85 | £154.20 | £3,757.80 |
| H | £3,773.70 | £550.62 | £185.04 | £4,509.36 |
Thurrock Council Tax Discounts, Single Person Discount, Disabled Reduction and Council Tax Support
Before paying the full bill, check whether your household can reduce the amount. Thurrock says a full Council Tax bill is based on at least two adults living in a home.
Single Person Discount
You get 25% off your bill if you count as an adult for Council Tax and live on your own.
Council Tax Support
Low-income households may be able to claim Council Tax Support through My Account Benefits.
Disabled reduction
You may get a discount if your home has qualifying facilities needed by a disabled adult or child.
1Check Single Person DiscountBest for one-adult households.▾
Apply through My Account if you live on your own and count as an adult for Council Tax. If your circumstances change, use My Account to cancel the discount.
Official page: Who gets a discount
2Claim Council Tax Support if income is lowApply online for the fastest route.▾
Thurrock says households on low income can get Council Tax Support, including those receiving income support, jobseeker’s allowance, employment support allowance or pension credit. The quickest way to claim is online.
Official page: Council Tax Support
3Check disabled person discountFor qualifying disability-related home needs.▾
A discount may apply if your property has a qualifying extra room, second kitchen or bathroom, or extra indoor space for wheelchair use because of a disabled adult or child living there.
Official page: Discounts for disabled people
Thurrock Council Tax Moving Home, Change of Address and Household Changes
Thurrock says you must tell the council about changes that affect Council Tax billing, including changes of name, property address, billing address, household members or property ownership.
| Situation | What to Prepare | Why It Matters |
|---|---|---|
| Moving to Thurrock | Name, new address, move-in date and household details. | Starts the correct Council Tax account. |
| Moving within Thurrock | Old and new address, dates and account number. | Closes or transfers the right account. |
| Moving away from Thurrock | Leaving date and forwarding address. | Stops future liability and checks final balance. |
| Household change | New household details and discount information. | May affect Single Person Discount or support. |
Official change page: Tell Thurrock about a Council Tax change
Thurrock Council Tax Tips Most Residents Learn Too Late
Use these quick checks before paying, calling, applying or reporting a change.
Use the 10-digit reference
Your account reference begins with 22 and is needed for payment, My Account and enquiries.
Choose eBilling
My Account can send bills electronically and help you avoid missed paper bills.
Use Direct Debit
It prevents missed payment dates and can make refunds easier.
Check support early
If income is low, claim Council Tax Support before arrears become serious.
Update moving details first
If you recently moved, Thurrock says you must tell them before making the first payment.
Do not ignore bills
Your bill shows the legal demand notice, payment dates and the total after discounts or premiums.
Thurrock Council Tax Phone Number, My Account, Email and Official Contact Routes
For Council Tax account tasks, use My Account first where possible. If you cannot use online services, Thurrock lists the general council contact number and email below.
| Contact / Resource | Best For | Details |
|---|---|---|
| My Account Council Tax | Bills, Direct Debit, payment dates, history and household details. | Login or register |
| General council phone | Help if you cannot use online services. | 01375 652652 |
| General email | General enquiries. | general.enquiries@thurrock.gov.uk |
| Online payments | Secure online Council Tax payment. | Make a payment online |
| Support page | Online service support and phone access guidance. | Thurrock support |
Thurrock Council Tax FAQs
Quick answers for residents searching Thurrock Council Tax bills, bands, pay online, phone number, My Account, discounts and Council Tax Support.
How much is Thurrock Council Tax Band D in 2026/27?▾
Thurrock Council lists Band D Council Tax for 2026/27 as £2,254.68.
How do I pay Thurrock Council Tax online?▾
Use Thurrock Council’s official Council Tax payment page or online payments page. Council Tax is one of the payments that can be made online.
What is my Thurrock Council Tax account reference?▾
Thurrock says your account reference is shown on your bill and is a 10-digit number that begins with 22.
Can I use Thurrock My Account for Council Tax?▾
Yes. My Account can be used to get bills electronically, check payment dates, check payment history, check household details and set up Direct Debit.
Can I pay Thurrock Council Tax over 12 months?▾
Yes. Thurrock says bills usually show 10 monthly payments, but you can ask to spread payments over 12 months through My Account.
Can I get Thurrock Single Person Discount?▾
Yes. You get 25% off your bill if you count as an adult for Council Tax and live on your own. Apply through My Account.
Can I claim Thurrock Council Tax Support?▾
Yes. Low-income households may qualify for Council Tax Support. Thurrock says the quickest and easiest way to claim is online through My Account Benefits.
Who changes my Thurrock Council Tax band?▾
The Valuation Office Agency decides valuation bands. Thurrock Council cannot change your band.
How do I report moving home for Thurrock Council Tax?▾
Use My Account to tell Thurrock if you are moving to Thurrock, moving within Thurrock or moving away from Thurrock.
Is UKCouncilTax.org the official Thurrock Council website?▾
No. UKCouncilTax.org is an independent guide. Always use Thurrock Council or GOV.UK for official payments, applications, account changes and legal decisions.