LBHF Council Tax Bills, Bands, Pay Online, My Account & Phone Number
If you live in Hammersmith, Fulham, Shepherd’s Bush or anywhere in the London Borough of Hammersmith & Fulham, this guide explains your LBHF Council Tax bill in simple steps: how to check 2026/27 bands, how to pay, how to use My Account, how to get a copy bill, how discounts work, when Council Tax Support may help, and which official phone number or email to use when you need final account action.
🔒 Official LBHF Council Tax Resources
LBHF Council Tax 2026 Guide: Understand Your Bill Before You Pay
LBHF Council Tax is the local tax for homes in the London Borough of Hammersmith & Fulham. Your bill is based on your property band, the 2026/27 H&F and Greater London Authority charge, any discount or exemption, Council Tax Support, previous balance, refunds, and changes such as moving home or household changes.
Most residents search for “LBHF Council Tax pay”, “LBHF Council Tax phone number”, “Hammersmith and Fulham Council Tax bands”, “LBHF My Account” or “LBHF Council Tax Support” because they want a quick answer without opening five different official pages. This guide gives you the practical explanation first, then sends you to the official LBHF page only where a final action is needed.
The best order is: check your latest bill, confirm your band, compare the yearly charge, see if any discount or support applies, use My Account for copy bills or balance checks, then pay or contact LBHF if the account needs correction.
Bill first
Check your property address, account reference, instalments, balance, band and any discount already applied.
Band second
Use GOV.UK to confirm the band, then compare with LBHF’s official 2026/27 rates table.
Support before arrears
If the bill is unaffordable, check Council Tax Support, sole occupier discount and other exemptions before missing payments.
LBHF Council Tax Bills, Copy Bill, My Account, Balance Check and PDF Download
LBHF says you can request a copy of your Council Tax bill using the general enquiry form or view and download your bill as a PDF through My Account. This is useful before paying, claiming support, asking for a refund, or questioning an amount.
Use My Account for faster checks
If you can log in, check the latest bill and balance before calling. It can reduce waiting time and prevent duplicate payments.
Use the enquiry form for copy bills
If you cannot access My Account, LBHF’s FAQ says you can request a copy bill using the Council Tax general enquiry form.
1Open My Account or Do it onlineUse the official LBHF route.▾
Start from LBHF’s “Do it online” page and choose the My Account route. My Account is useful for checking your Council Tax account, viewing services and managing online actions.
Official page: Do it online
2Download the latest bill if your amount changedUseful for support, arrears or disputes.▾
If a discount, support award, move date or recovery action changed the amount, download the latest bill. Old bills can show outdated instalments.
Official FAQ: Council Tax frequently asked questions
3Use the general enquiry form if you need a copy billPrepare your account and address details.▾
When asking for a bill copy, include clear details: full name, property address, Council Tax account number if known, and the reason you need the copy.
Contact page: Contact us about Council Tax
LBHF Council Tax Pay Online, Direct Debit, My Account and Payment Preparation
LBHF encourages residents to handle Council Tax online where possible. Direct Debit is usually the easiest way to pay regular instalments because payments are made automatically while you stay in control.
1Open the official LBHF Council Tax pageStart from lbhf.gov.uk before making payment.▾
Use the official Council Tax page and select the payment or My Account option. Avoid search ads, unknown payment links, text message links or unofficial “refund” sites.
Official page: LBHF Council Tax
2Check the bill amount before payingEspecially after discounts or support changes.▾
Before paying, check whether a discount, Council Tax Support award, move date or revised bill has changed your instalments. Paying an old amount can create confusion or overpayment.
3Set up Direct Debit if you want automatic paymentsBetter for monthly bill control.▾
Use Direct Debit if you want the council to collect payments automatically. Keep your account details, bank details and latest bill ready before starting.
4Save your payment confirmationKeep proof until it appears on your account.▾
Keep a payment confirmation, receipt or bank reference. If your My Account does not update quickly, this proof helps you explain the payment clearly.
| Payment / Account Task | What to Prepare | Best Practical Tip |
|---|---|---|
| Pay online | Council Tax account details and card/bank details. | Check latest bill first, not an old instalment letter. |
| Direct Debit | Bank details and bill details. | Best for avoiding missed monthly payments. |
| Copy bill | My Account access or enquiry form details. | Download PDF before applying for support or disputing bill. |
| Phone enquiry | Account number, address and clear issue. | Avoid Monday and lunch-time if possible because LBHF says these are busy times. |
LBHF Council Tax Bands A to H, 2026/27 Rates and GOV.UK Band Checker
Council Tax bands are based on property valuation rules. Hammersmith & Fulham bills you, but the Valuation Office Agency manages the band list. That is why you should check the band on GOV.UK before comparing it with LBHF’s rates.
1Check your band on GOV.UKUse postcode or address.▾
Search your property on GOV.UK’s official Council Tax band checker. Note the band shown for your address.
Official checker: Check your Council Tax band
2Compare with LBHF 2026/27 ratesUse the current year table.▾
Open LBHF’s Council Tax bands and rates page and compare your band. Your final bill can still be changed by discounts, Council Tax Support, previous balances, refunds or mid-year changes.
Official LBHF page: Council Tax bands and rates
| Band | LBHF 2026/27 Total | Approx. 10-Month Instalment | Band Ratio |
|---|---|---|---|
| Band A | £1,013.01 | £101.30 | 6/9 |
| Band B | £1,181.84 | £118.18 | 7/9 |
| Band C | £1,350.68 | £135.07 | 8/9 |
| Band D | £1,519.51 | £151.95 | 9/9 |
| Band E | £1,857.18 | £185.72 | 11/9 |
| Band F | £2,194.85 | £219.49 | 13/9 |
| Band G | £2,532.52 | £253.25 | 15/9 |
| Band H | £3,039.02 | £303.90 | 18/9 |
LBHF Council Tax Support, Low Income Help, Benefits Contact and Cost-of-Living Support
If you are on low income or struggling to pay your Council Tax bill, check LBHF’s help with Council Tax page and benefits support routes before arrears grow. Council Tax Support can reduce what you need to pay if you qualify.
Who should check support
Check if income has dropped, you receive benefits, you are retired, disabled, caring for someone, unemployed or facing financial pressure.
What to prepare
Income proof, benefit details, National Insurance number, household information, rent details, bank details and Council Tax account details.
Cost-of-living support
LBHF also lists cost-of-living help and a specialist team for residents needing wider support.
1Open LBHF help with Council TaxStart here before missed payments become serious.▾
Use LBHF’s official help page if you are on a low income and struggling to pay your Council Tax bill.
Official page: Help with Council Tax
2Contact benefits team for Council Tax Support questionsUse the correct support contact.▾
For Council Tax Support or housing benefit questions, LBHF lists 020 8753 6681 and benefits@lbhf.gov.uk.
Official support contact: Contact us about Council Tax Support or Housing Benefit
3Ask about backdating only with a clear reasonBackdating is limited.▾
LBHF’s benefits guidance says backdating can be limited, with different rules for pensioners and working-age claimants. Do not delay applying if your circumstances have changed.
Claim questions: Question about claims
LBHF Council Tax Discounts, Sole Occupier Discount, Disregarded People and Exemptions
Before paying the full amount, check whether your household qualifies for a Council Tax discount or exemption. The most common is the sole occupier discount, often called single person discount.
Sole occupier discount
LBHF says you may get a 25% reduction if you are the only person aged 18 or over living in the property.
Disregarded people
Some people are not counted for Council Tax purposes, which can affect the discount calculation.
Exempt properties
Some properties may be exempt from Council Tax depending on the class of exemption and circumstances.
1Open the discounts and exemptions hubChoose the right category before applying.▾
Use LBHF’s official discounts and exemptions page to choose the correct route. Do not apply for the wrong discount just because the wording sounds similar.
Official page: Council Tax discounts and exemptions
2Use sole occupier discount if only one adult lives thereA 25% reduction may apply.▾
If you are the only person aged 18 or over living in the property, you may be entitled to 25% off. LBHF says if you are already registered and occupancy changes, you can apply through My Account.
Official page: Sole occupier discount
3Check disregarded people before assuming two adults countSome adults may not count for Council Tax purposes.▾
LBHF explains that some people may be disregarded when counting adults for Council Tax. If everyone except one person is disregarded, a discount may still apply.
Official page: People who may be disregarded
LBHF Council Tax Video Availability
A relevant council-tax-specific official LBHF YouTube video was not found during pre-audit. H&F Council has official YouTube/public-meeting channels, but embedding a general meeting or unrelated council video would not help residents trying to pay, check bills, apply for support or contact the Council Tax team.
No embed added: To keep the page helpful and avoid irrelevant media, this article does not embed a YouTube video. Residents should use the official LBHF Council Tax pages linked above for final account actions.
LBHF Council Tax Tips Most Residents Learn Too Late
These checks can help avoid wrong payments, missed discounts, copy bill delays, support problems and unnecessary phone calls.
Use My Account before calling
You may be able to view your bill, download a PDF and check account details before waiting on the phone.
Avoid busy phone times
LBHF says Monday and 12 noon to 2pm are busy. Try a different time if your query is not urgent.
Check sole occupier discount
If only one adult lives in the home, a 25% reduction may apply. Do not miss this if your household changed.
Apply for support quickly
If income drops, do not delay. Backdating can be limited, so earlier action is safer.
Keep the newest bill
If your discount, support or move date changes, old instalment amounts may no longer be correct.
Use official emails only
For Council Tax use counciltax@lbhf.gov.uk. For support/benefit queries use benefits@lbhf.gov.uk.
LBHF Council Tax Moving Home, Change of Address, Household Changes and Updated Bills
If you move into Hammersmith & Fulham, move within the borough, move out, or your household changes, tell LBHF so they can send an updated Council Tax bill. This is especially important if discounts or Council Tax Support apply.
| Situation | Details to Prepare | Why It Matters |
|---|---|---|
| Moving into LBHF | New address, move-in date, occupiers and tenancy or ownership details. | Starts your Council Tax account. |
| Moving within LBHF | Old address, new address, exact moving dates and account details. | Closes one account and opens another. |
| Moving out | Leaving date, forwarding address and final bill details. | Stops bills after you leave. |
| Household change | Date someone moved in or out and discount details. | May affect sole occupier discount or support. |
| Support claimant change | Income, rent, benefit, household or address changes. | Council Tax Support can change when circumstances change. |
Official moving page: Moving home or change of circumstances
LBHF Council Tax Arrears, Help Paying, Support Check and Contact Steps
If you cannot pay LBHF Council Tax, act before the account becomes harder to manage. Check My Account, look for discounts or support, then contact LBHF with a clear explanation and realistic payment information.
1Check your latest bill and payment historyKnow whether the issue is missing payment, wrong bill or support delay.▾
Use My Account or your latest bill to check if the arrears are from a missed instalment, discount removal, support change, old balance or moving-date issue.
2Check support and discounts before agreeing paymentsYou may be eligible for help.▾
If your income is low or circumstances changed, check Council Tax Support and discounts first. Paying an unaffordable amount without checking help can make the problem worse.
3Contact LBHF with full detailsA complete query is easier to solve.▾
Call 020 8753 6681 or email counciltax@lbhf.gov.uk for Council Tax account questions. For Council Tax Support or benefit questions, use benefits@lbhf.gov.uk.
LBHF Council Tax Phone Number, Email, Postal Address, My Account Help and Best Contact Route
Use the correct LBHF contact route based on your task. For account questions, use Council Tax contact. For support or housing benefit questions, use the benefits contact. For login problems, use My Account support from the contact page.
| Contact / Resource | Best For | Details |
|---|---|---|
| Council Tax phone | Council Tax bills, account, discounts, payment and liability questions. | 020 8753 6681 Monday-Friday, 9am-5pm |
| Council Tax email | Written Council Tax account query. | counciltax@lbhf.gov.uk |
| Council Tax postal address | Written Council Tax correspondence. | H&F Council, PO Box 1453, London W6 9UU |
| Council Tax Support / benefits phone | Council Tax Support, Housing Benefit and related support queries. | 020 8753 6681 |
| Benefits email | Council Tax Support and Housing Benefit evidence or queries. | benefits@lbhf.gov.uk |
| Cost-of-living support | Wider financial help for H&F residents. | 0800 917 6994 costoflivingteam@lbhf.gov.uk |
Official contact page: Contact us about Council Tax
LBHF Council Tax FAQs
Quick answers for residents searching LBHF Council Tax bills, bands, pay online, My Account, phone number, sole occupier discount, Council Tax Support, moving home and account help.
How do I pay LBHF Council Tax online?▾
Use Hammersmith & Fulham’s official Council Tax page or My Account route. Keep your account reference and latest bill ready before paying.
What is the LBHF Council Tax phone number?▾
LBHF lists 020 8753 6681 for Council Tax enquiries, Monday to Friday, 9am to 5pm.
What is the LBHF Council Tax email address?▾
LBHF lists counciltax@lbhf.gov.uk for Council Tax queries.
What are LBHF Council Tax charges for 2026/27?▾
For 2026/27, LBHF lists Band A £1,013.01, Band D £1,519.51 and Band H £3,039.02.
How do I check my Hammersmith and Fulham Council Tax band?▾
Use the GOV.UK Council Tax band checker, then compare your band with LBHF’s Council Tax bands and rates page.
Can I get LBHF sole occupier discount?▾
You may get a 25% reduction if you are the only person aged 18 or over living in the property. Apply through LBHF’s official route.
Can I apply for LBHF Council Tax Support?▾
Yes. If you are on low income or struggling to pay, check LBHF’s help with Council Tax and Council Tax Support pages.
How do I get a copy of my LBHF Council Tax bill?▾
LBHF says you can request a copy bill using the Council Tax general enquiry form or view and download your bill through My Account.
How do I report moving home to LBHF?▾
Use LBHF’s moving home or change of circumstances page so they can send you an updated Council Tax bill.
What is the LBHF Council Tax postal address?▾
LBHF lists H&F Council, PO Box 1453, London W6 9UU for Council Tax contact.
Is UKCouncilTax.org the official LBHF website?▾
No. UKCouncilTax.org is an independent guide. Always use official Hammersmith & Fulham Council and GOV.UK pages for payments, applications, account updates and legal decisions.