Greenwich Royal Council Tax Pay Online, Bands, Discounts, Account & Contact Help
A practical Royal Greenwich Council Tax guide for residents who need to pay online or by phone, manage Council Tax online, check 2026/27 bands and charges, understand Gloucester Circus rates, apply for discounts, claim Council Tax Support, trace a missing payment or get help if they cannot pay.
🔒 Official Royal Greenwich Council Tax Resources
Royal Greenwich Council Tax Guide for Pay Online, Bands, Discounts and Online Account
Royal Greenwich Council Tax is the local household charge used to help fund council services, adult social care, Greater London Authority services, police, fire, transport and other public services across the borough.
Most residents search for Greenwich Council Tax help because they need to pay a bill, find the phone number, manage Council Tax online, check Band A to H charges, understand Gloucester Circus charges, apply for Single Person Discount, claim Council Tax Support, report moving home, trace a missing payment or deal with arrears.
This guide explains the official routes in simple English. It is not the Royal Borough of Greenwich and cannot access your account. For payments, applications, appeals, refunds, account updates and legal decisions, always use official Royal Greenwich or GOV.UK pages.
Pay or manage your account
Use the official Pay Council Tax page to pay, manage Council Tax online, appeal a bill or trace a missing payment.
Check your band and charge
Use GOV.UK for band lookup, then compare with Royal Greenwich’s official 2026/27 charge table.
Reduce the bill if eligible
Check Single Person Discount, other discounts, exemptions and Council Tax Support if you are on a low income.
Greenwich Council Tax Pay Online, Telephone Payment, Internet Banking, Post Office and PayPoint
Royal Greenwich says you can pay Council Tax online in one payment or 10 monthly instalments. You need your Council Tax account number from your bill before setting up or making a payment.
1
Open the official Greenwich payment page
Start from royalgreenwich.gov.uk before entering card or bank details.
▾
Open Royal Greenwich’s official Pay Council Tax page. From this page, you can manage Council Tax online, find payment routes, appeal a bill or decision, and trace a missing payment.
Official payment page: Pay Council Tax
2
Use your Council Tax account number
This connects the payment to the correct bill.
▾
Your Council Tax account number is shown on your bill. Enter it carefully when paying online, by phone, through internet banking or at a Post Office or PayPoint outlet.
3
Pay by telephone if you prefer card payment
Use the official phone payment number.
▾
Royal Greenwich lists 0300 332 0202 for Council Tax telephone payments. Keep your card and Council Tax account number ready before calling.
4
Use internet banking with the correct details
Wrong reference can delay matching.
▾
For internet banking, Royal Greenwich lists account name Royal Borough of Greenwich, account number 11464763, sort code 60-24-26, bank name National Westminster Bank PLC. Use your Council Tax account number as the reference.
| Payment Method | Official Route | Best Practical Tip |
|---|---|---|
| Online payment | Royal Greenwich payment page. | Use your Council Tax account number from the bill. |
| Telephone payment | 0300 332 0202. | Have card and account number ready. |
| Internet banking | Account 11464763, sort code 60-24-26. | Use Council Tax account number as reference. |
| Post Office / PayPoint | Use official bill/payment barcode. | Keep the receipt until payment appears. |
Royal Greenwich Council Tax Online Account, Manage Council Tax, Appeal Bill and Trace Missing Payment
Royal Greenwich’s Pay Council Tax section includes official routes to manage Council Tax online, find payment methods, appeal a Council Tax bill or decision, and trace a missing payment.
What you can do online
Pay your bill, manage Council Tax online, check payment routes, appeal a bill or decision and trace a missing payment.
When online account helps
Use online tools before calling if you need to check payments, update a bill question, appeal or report a missing payment.
1
Open the official Pay Council Tax hub
This is the main online starting point.
▾
Use the Royal Greenwich Pay Council Tax hub and select the relevant action. This avoids using outdated or unofficial forms.
Official hub: Pay Council Tax
2
Trace missing payment if the account does not update
Do not pay twice too quickly.
▾
If you paid but the payment is not showing, use the official trace missing payment route. Keep payment date, amount, method, receipt and account number ready.
3
Appeal a bill or decision through official route
Use appeal only when there is a clear reason.
▾
If you disagree with a Council Tax bill or decision, use Royal Greenwich’s official appeal route. For property band disputes, use GOV.UK/Valuation Office Agency instead.
Greenwich Council Tax Bands A to H, GOV.UK Band Checker and Gloucester Circus Warning
Council Tax bands are based on the property’s value in 1991. Royal Greenwich publishes standard charges and a separate Gloucester Circus charge column for 2026/27.
Find your band
Use GOV.UK’s Council Tax band checker with your postcode or address.
Check the Greenwich charge
Use the standard Greenwich charge column unless the property is in Gloucester Circus.
Challenge carefully
If the band looks wrong, follow GOV.UK/VOA guidance and keep paying the current bill while the matter is checked.
1
Check your band on GOV.UK
This is the official band lookup route.
▾
Enter your postcode or address on the official GOV.UK Council Tax band checker. Note the band shown for your property.
Official band checker: Check your Council Tax band
2
Compare with Royal Greenwich charges
Use the correct standard or Gloucester Circus column.
▾
Open Royal Greenwich’s official band and charges page. The table shows Council Tax charges from 1 April 2026 to 31 March 2027 and says the amounts do not include any discount you may be eligible for.
Official charges page: Check your Council Tax band and charges
Royal Greenwich Council Tax Charges 2026/27 by Band, Standard Rate and Gloucester Circus Rate
Royal Greenwich publishes Council Tax charges for the year from 1 April 2026 to 31 March 2027. The table includes standard borough charges and separate Gloucester Circus charges.
| Band | 1991 Property Value | Standard Royal Greenwich 2026/27 | Gloucester Circus 2026/27 | Quick Check |
|---|---|---|---|---|
| Band A | Up to £40,000 | £1,405.13 | £1,507.43 | Check discounts before paying full amount. |
| Band B | £40,001 to £52,000 | £1,639.31 | £1,758.66 | Compare with latest bill. |
| Band C | £52,001 to £68,000 | £1,873.51 | £2,009.91 | Use GOV.UK if the band looks wrong. |
| Band D | £68,001 to £88,000 | £2,107.69 | £2,261.14 | Standard comparison band. |
| Band E | £88,001 to £120,000 | £2,576.07 | £2,763.62 | Review discount and support options. |
| Band F | £120,001 to £160,000 | £3,044.44 | £3,266.09 | Check full bill carefully. |
| Band G | £160,001 to £320,000 | £3,512.82 | £3,768.57 | Check account changes and credits. |
| Band H | Over £320,000 | £4,215.38 | £4,522.28 | Highest band; review bill closely. |
Why your bill may be different
Your bill may include a discount, Council Tax Support, exemption, missing payment correction, arrears balance, credit or a revised liability date.
Gloucester Circus warning
If your bill is for Gloucester Circus, use the Gloucester Circus charge column. It is higher than the standard Greenwich column.
Greenwich Council Tax Discounts, Single Person Discount, Exemptions and Change of Circumstances
Royal Greenwich has official discount and exemption routes. The most common is Single Person Discount, but other discounts and exemptions may apply depending on who lives in the property and how the property is used.
Single Person Discount
If you are the only adult counted for Council Tax, you may be able to get 25% off your bill.
Support for low income
If your income is low, check Council Tax Support and call the Council Tax team if you are struggling to pay.
Tell changes quickly
Royal Greenwich says you must tell them within 21 days about a change that may affect discount or exemption entitlement.
1
Open the official Single Person Discount page
Use this if you are the only adult who counts.
▾
Royal Greenwich’s official Single Person Discount page explains how to apply and what happens next. It can take up to 21 working days to process an application.
Official page: Apply for a single person Council Tax discount
2
Keep proof ready if asked
Applications may need checking.
▾
Royal Greenwich says it may ask for more proof before deciding eligibility. Keep household details, adult move-out date, tenancy details and any supporting documents ready.
3
Report changes within 21 days
Wrong discount can create penalty or revised bill.
▾
If another adult moves in, someone moves out, a student status changes or the property use changes, tell Royal Greenwich quickly. The council says failure to report a relevant change can lead to a £70 fixed penalty.
Royal Greenwich Council Tax Support, Low Income Help, 12-Month Instalments and Payment Arrangement
If you are struggling to pay Royal Greenwich Council Tax, the council says you should call the Council Tax team straight away on 020 8921 4147. They can check whether you are eligible for Council Tax Support or a discount.
Who should ask for help
Ask early if you are on low income, unemployed, receiving benefits, retired, disabled, caring for someone, or your income has recently dropped.
What Greenwich may offer
The council may spread payments over 12 months, agree a payment arrangement, reduce payments temporarily in exceptional cases or refer you for welfare benefits help.
1
Call the Council Tax team if you cannot pay
Do this before recovery action grows.
▾
Call 020 8921 4147 straight away if you are struggling. Be ready to explain your income, benefits, household, expenses and what you can realistically pay.
Official help page: Get help if you’re struggling to pay Council Tax
2
Check discounts and Council Tax Support
Support can reduce the bill.
▾
When you call, Royal Greenwich says it can check if you are eligible for Council Tax Support or a discount. Do this before agreeing a payment plan that is not affordable.
3
Use independent debt advice if needed
Useful when several bills are difficult.
▾
Royal Greenwich lists Greenwich Money Advice Service on 020 8309 8646, National Debtline on 0808 808 4000 and StepChange Debt Charity on 0800 138 1111 for independent debt advice.
Royal Greenwich Council Tax Tips Most Residents Learn Too Late
These practical checks can help you avoid wrong payments, missed discounts, Gloucester Circus confusion, penalties and recovery costs.
Check if your property is Gloucester Circus
Royal Greenwich publishes a separate higher charge column for Gloucester Circus. Do not compare your bill with the standard column if you live there.
Keep your Council Tax account number saved
You need it for online payment, phone payment, internet banking, missing payment tracing and account queries.
Do not wait after a missed payment
Greenwich says the first reminder gives 7 days to pay or agree an arrangement. Waiting can lead to final notice and summons.
Tell discount changes within 21 days
If a discount or exemption changes, Royal Greenwich says you must tell them within 21 days or you could face a fixed penalty.
Use the missing payment route before paying twice
If a payment does not show, trace it with proof instead of making a duplicate payment too quickly.
Ask about 12-month instalments if monthly amount is high
Royal Greenwich says it may be able to spread payments over 12 months instead of 10 when you are struggling.
Greenwich Council Tax Moving Home, Change of Address, Someone Died and Account Changes
If you move into Royal Greenwich, move out of the borough or move within Greenwich, tell the council quickly. Council Tax liability depends on exact move dates, tenancy, ownership, occupation and who is responsible for the property.
| Situation | What to Tell Royal Greenwich | Why It Matters |
|---|---|---|
| Moving into Greenwich | New address, move-in date, occupiers and tenancy or ownership details. | Starts the correct Council Tax account. |
| Moving out of Greenwich | Leaving date, forwarding address and final bill details. | Helps stop bills after you leave. |
| Moving within Greenwich | Old and new addresses with exact dates. | Closes one account and opens another. |
| Household change | Date someone moved in or out, student status or discount change. | Can affect discounts, support and liability. |
| Someone has died | Use the official “Tell us someone has died” route. | May affect liability, exemptions, discounts and final account handling. |
Official Council Tax hub: Royal Greenwich Council Tax services
Greenwich Council Tax Arrears, Reminder Notice, Final Notice, Court Summons and Liability Order Help
Royal Greenwich says if you miss a payment, the council recovery process can start with a reminder, then final notice, court summons and liability order. Extra costs and court action can follow if you do nothing.
1
Call immediately if you cannot pay
Use the Council Tax team number.
▾
Call 020 8921 4147 and explain your situation. Ask whether support, discount, 12-month instalments or a payment arrangement may apply.
2
Do not ignore final notice
Full-year balance may become due.
▾
Royal Greenwich says if you receive a final notice, you lose the right to pay by instalments and the full year can become due within 7 days. Call the council if you need an arrangement.
3
Get debt advice if several bills are difficult
Council Tax is a priority debt.
▾
Royal Greenwich lists Greenwich Money Advice Service, National Debtline and StepChange as independent debt advice options. Use them if the Council Tax problem is part of a wider money issue.
Official arrears page: Problems paying your Council Tax
Greenwich Council Tax Missing Payment, Refund, Overpayment and Credit Balance Checks
You may need help if you paid but the payment is not showing, moved out, overpaid, paid after a discount was applied, had support backdated or kept paying after your liability ended.
Common credit reasons
Moving out, duplicate payment, missing payment correction, Single Person Discount, Council Tax Support, exemption or account correction.
What to prepare
Account number, old address, forwarding address, move date, payment date, payment amount, method, receipt and bank details only through official routes.
Official payment and missing payment hub: Pay Council Tax and trace missing payment
Royal Greenwich Council Tax Contact Number, Payment Phone, Email, Bank Details and Postal Address
Use the right official route depending on your issue. Keep your Council Tax account number, full name, property address, payment date and bill details ready before calling, emailing or using online forms.
| Contact / Resource | Best For | Details |
|---|---|---|
| Payment phone | Council Tax debit or credit card phone payment. | 0300 332 0202 |
| Council Tax team | Council Tax help, struggling to pay, discount and account questions. | 020 8921 4147 counciltax@royalgreenwich.gov.uk |
| Internet banking | Council Tax bank transfer. | Royal Borough of Greenwich Account number: 11464763 Sort code: 60-24-26 Bank: National Westminster Bank PLC |
| Postal address | Council Tax written contact. | Council Tax, Royal Borough of Greenwich, The Woolwich Centre, 35 Wellington Street, London SE18 6HQ |
| Debt advice | Independent money and debt advice. | Greenwich Money Advice Service: 020 8309 8646 National Debtline: 0808 808 4000 StepChange: 0800 138 1111 |
Royal Greenwich Council Tax FAQs
Quick answers for residents searching Greenwich Council Tax pay online, bands, discounts, online account, Gloucester Circus charges, Council Tax Support, missing payment and contact help.
How do I pay Royal Greenwich Council Tax online?▾
Use the Royal Borough of Greenwich official Pay Council Tax page. You need your Council Tax account number from your bill before making payment.
What is the Greenwich Council Tax payment phone number?▾
Royal Greenwich lists 0300 332 0202 for Council Tax telephone payments.
What is the Royal Greenwich Council Tax contact number?▾
The Council Tax team contact number is 020 8921 4147. The council also lists counciltax@royalgreenwich.gov.uk for Council Tax contact.
What are Greenwich Council Tax charges for 2026/27?▾
For most properties, Royal Greenwich lists 2026/27 charges as Band A £1,405.13, Band D £2,107.69 and Band H £4,215.38. Gloucester Circus has separate higher charges.
Why is Gloucester Circus Council Tax different?▾
Royal Greenwich publishes a separate Gloucester Circus charge column. If your property is in Gloucester Circus, use that column instead of the standard Royal Greenwich column.
How do I check my Greenwich Council Tax band?▾
Use GOV.UK’s official Council Tax band checker, then compare your band with the Royal Greenwich 2026/27 charges table.
Can I get Royal Greenwich Single Person Discount?▾
You may qualify if you are the only adult counted for Council Tax at the property. Royal Greenwich says applications can take up to 21 working days to process.
Can I get Greenwich Council Tax Support?▾
You may qualify if you are on a low income. If you are struggling to pay, call 020 8921 4147 and ask the Council Tax team to check support and discount options.
What happens if I miss a Greenwich Council Tax payment?▾
Royal Greenwich says the recovery process can start with a reminder. You normally have 7 days to pay or call to agree an arrangement. Ignoring it can lead to final notice, summons and liability order.
Can I pay Greenwich Council Tax by bank transfer?▾
Yes. Royal Greenwich lists account number 11464763, sort code 60-24-26 and account name Royal Borough of Greenwich. Use your Council Tax account number as the reference.
How do I contact Greenwich Council Tax by post?▾
Write to Council Tax, Royal Borough of Greenwich, The Woolwich Centre, 35 Wellington Street, London SE18 6HQ.
Is UKCouncilTax.org the official Royal Borough of Greenwich website?▾
No. UKCouncilTax.org is an independent guide. Always use official Royal Borough of Greenwich and GOV.UK pages for payments, applications, account updates and legal decisions.