Dundee Council Tax Bills, Bands, Pay Online, Online Account & Phone Number Help
A practical Dundee Council Tax guide for residents who need to view a bill, pay online or by phone, check 2026/27 bands and total charges, understand Scottish water and sewerage charges, apply for Council Tax Reduction, report a move or contact Dundee City Council.
🔒 Official Dundee Council Tax Resources
Dundee Council Tax Guide for Bills, Bands, Payment and Phone Help
Dundee Council Tax is the local charge used to help fund local services. In Scotland, the bill normally also includes water and waste water charges collected with Council Tax, so the total bill is often higher than the Council Tax-only amount.
Most Dundee residents search for Council Tax help because they want to pay online, use the automated phone payment line, check their bill, register for online access, find their band, understand the 2026/27 total charge, apply for Council Tax Reduction or speak to the Council Tax team.
This page explains the official routes in simple English. It is not Dundee City Council and cannot access your account. For payments, reductions, account changes, e-billing, moving home and official decisions, always use Dundee City Council, Scottish Assessors or Scottish Water.
Dundee Council Tax Pay Online, Phone Payment, Telephone Banking, Post Office and PayPoint
Dundee City Council provides several payment routes, including online card payment, telephone banking, automated phone payment, post, PayPoint and Post Office. You need your Council Tax account number from your bill.
1Open Dundee’s official ways-to-pay pageStart from dundeecity.gov.uk before paying.▾
Open Dundee City Council’s official Council Tax Ways to Pay page. Choose the payment option that matches how you want to pay.
Official payment page: Council Tax Ways to Pay
2Find your Council Tax account numberThis is printed on your bill.▾
Dundee explains that your account number is needed when making payments online or by telephone. You also need it to register for the online service.
Check the bill carefully before paying. If the account number is wrong, your payment may not match your account quickly.
3Use phone payment only through the official numberHave your card and account number ready.▾
Dundee lists 0845 6026943 as the 24-hour automated payment line. You need your Council Tax account number and debit or credit card. Dundee says you will receive an authorisation code as confirmation.
4Save your payment proofKeep it until your account updates.▾
Save the online payment reference, phone authorisation code, bank reference, PayPoint receipt, Post Office receipt or postal proof. If there is a transaction problem, Dundee says payment references can help trace the payment.
| Payment Method | Official Detail | Practical Tip |
|---|---|---|
| Online card payment | Pay online through Dundee’s official payment route. | Use your Council Tax account number from the bill. |
| Telephone banking | Sort code 83-50-00, account number 00658059. | Quote your Council Tax account number as reference. |
| Phone card payment | 0845 6026943 automated line. | Keep the authorisation code. |
| Post | Executive Director of Corporate Services, Council Tax, 50 North Lindsay Street, Dundee, DD1 3YJ. | Write account number, name and address on reverse. |
| PayPoint/Post Office | Use the barcode on your Council Tax bill. | Keep receipt until payment appears. |
Dundee Council Tax Online Account, Bills, Payments, Balance and E-Billing
Dundee’s online Council Tax service is useful if you want to view your bills, payments and balance in real time, make contact changes, sign up to e-billing, report address or household changes, or set up/amend Direct Debit.
What you can view
Bills, payments, real-time balance, payment history and account details through the online service.
What you can change
Contact details, e-billing, address or household changes and Direct Debit setup or amendment.
1Open the official online account pageUse Dundee’s own Council Tax online page.▾
Open Dundee City Council’s “View your Council Tax Online” page and follow the sign-up route.
Official page: View your Council Tax Online
2Use your account number from the billNeeded to register correctly.▾
Dundee’s bill explanation says the account number is required for online and telephone payments and also for registering for the online service.
3Check balance before paying againAvoid duplicate payments.▾
Before making another manual payment, check your balance and payments in real time. This helps if a payment was recently authorised but has not yet fully cleared.
Dundee Council Tax Bands A to H, Scottish Assessors and 1991 Property Values
Dundee Council Tax bands are based on property values as at 1 April 1991, not today’s market value. Your property band appears on your Dundee Council Tax bill, and you can also check banding through the Scottish Assessors Association.
Official Scottish band lookup: Scottish Assessors Association
Dundee Council Tax Charges 2026/27 by Band, Water Charge, Sewerage Charge and Total Bill
Dundee’s 2026/27 charge table separates Council Tax, water charge and sewerage charge, then shows the total. This is important because Scottish Council Tax bills commonly include Scottish Water charges.
| Band | Property Value Range | Council Tax | Water | Sewerage | Total 2026/27 |
|---|---|---|---|---|---|
| A | Up to £27,000 | £1,153.13 | £201.30 | £233.58 | £1,588.01 |
| B | £27,001 to £35,000 | £1,345.31 | £234.85 | £272.51 | £1,852.67 |
| C | £35,001 to £45,000 | £1,537.50 | £268.40 | £311.44 | £2,117.34 |
| D | £45,001 to £58,000 | £1,729.69 | £301.95 | £350.37 | £2,382.01 |
| E | £58,001 to £80,000 | £2,272.62 | £369.05 | £482.23 | £3,069.90 |
| F | £80,001 to £106,000 | £2,810.75 | £436.15 | £506.09 | £3,752.99 |
| G | £106,001 to £212,000 | £3,387.31 | £503.25 | £583.95 | £4,474.51 |
| H | £212,001 and over | £4,237.74 | £603.90 | £700.74 | £5,542.38 |
Dundee Council Tax Reduction, Low Income Help, Second Adult Rebate and Water Charges Reduction Scheme
Dundee says Council Tax Reduction is a government scheme to help people on low incomes. If awarded, the reduction is applied directly to your Council Tax account and you receive a bill showing any remaining amount to pay.
Apply as soon as possible
Dundee says if you think you may be entitled to Council Tax Reduction, you should claim as soon as possible.
Water charges still matter
Even if you get 100% Council Tax Reduction, Dundee says you still need to pay water and waste water charges, though WCRS may reduce them by up to 35%.
1Open Dundee’s Council Tax Reduction pageCheck low-income support early.▾
Use Dundee’s official Council Tax Reduction Scheme page to check entitlement, apply, report a change or upload evidence.
Official page: Council Tax Reduction Scheme
2Apply online or call Customer ServicesDo not wait for arrears to grow.▾
Dundee says you can apply online or call Customer Services on 01382 431205. If you receive Universal Credit, Dundee has a shorter application form.
3Upload evidence clearlyIncomplete evidence delays decisions.▾
If Dundee asks for documents or information, use the online evidence upload form and keep copies of what you submit.
Dundee Council Tax Tips Most Residents Learn Too Late
These practical checks can help you avoid wrong payments, missing account numbers, delayed reductions and confusion about Scottish water charges.
Do not compare Dundee total with English bills directly
Dundee’s total includes Council Tax, water and sewerage. Many English bills do not show water charges in the same way.
Save your account number
You need it for online payments, telephone payments and online registration.
Keep phone payment authorisation code
If you pay by 0845 6026943, keep the authorisation code until the account updates.
Check CTR and WCRS together
Council Tax Reduction may also trigger Water Charges Reduction Scheme support, but water and waste water charges can still remain payable.
Use the online account before calling
Real-time bills, payments and balance can answer many payment questions quickly.
Beware scam calls and emails
Dundee warns residents not to reply or provide information if a Council Tax call or email looks suspicious.
Dundee Council Tax Moving Home, Address Changes, Household Changes and Direct Debit Updates
If you move into Dundee, move out of Dundee or your household changes, update Dundee City Council quickly. The online Council Tax service can be used to inform Dundee of address or household changes.
| Situation | What to Update | Why It Matters |
|---|---|---|
| Moving into Dundee | New address, move-in date, occupiers and tenancy/ownership details. | Starts the correct bill. |
| Moving out | Leaving date and forwarding address. | Helps stop charges after you leave. |
| Household change | Who lives at the property and relevant dates. | Can affect discounts or reduction. |
| Direct Debit change | Payment details through official route. | Prevents missed or wrong payments. |
Dundee Council Tax Arrears, Struggling to Pay, Payment Support and Scam Safety
If you cannot pay Dundee Council Tax, contact the council early. Dundee’s struggling-to-pay guidance says residents can call 01382 431205 or complete the online customer support form so a team member can call back.
Official help page: Struggling to Pay Your Council Tax?
Scam safety page: Council Tax Scams and Fraud
Dundee Council Tax Phone Number, Payment Line, Postal Address and Online Help
Use the correct Dundee contact route depending on what you need. Keep your Council Tax account number, address, payment date, bill amount and evidence ready before calling or submitting a form.
| Contact / Resource | Best For | Details |
|---|---|---|
| Council Tax or Benefits | Council Tax account, bills, benefits and reduction queries. | 01382 431205 |
| Automated payment line | Council Tax debit/credit card phone payments. | 0845 6026943 |
| General switchboard | When you do not know which Dundee service you need. | 01382 434000 |
| Written correspondence | General Dundee customer services correspondence. | Customer Services Team, Dundee House, 50 North Lindsay Street, Dundee, DD1 1QE |
| Postal Council Tax payment | Cheque or postal order payment. | Executive Director of Corporate Services, Council Tax, 50 North Lindsay Street, Dundee, DD1 3YJ |
Dundee Council Tax FAQs
Quick answers for residents searching Dundee Council Tax bills, bands, pay online, phone number, account login, Council Tax Reduction, water charges, moving home and arrears help.
How do I pay Dundee Council Tax online?▾
Use Dundee City Council’s official Council Tax Ways to Pay page and choose Pay online. You need your Council Tax account number from your bill.
What is the Dundee Council Tax phone number?▾
Dundee lists 01382 431205 for Council Tax or Benefits queries. The general switchboard is 01382 434000.
What is Dundee Council Tax automated payment phone number?▾
Dundee lists 0845 6026943 as the 24-hour automated payment line. You need your Council Tax account number and payment card.
How do I view my Dundee Council Tax bill online?▾
Use Dundee’s View your Council Tax Online page. You can view bills, payments and balance in real time, update contact details, sign up to e-billing and manage Direct Debit.
What are Dundee Council Tax charges for 2026/27?▾
Dundee’s 2026/27 total charges, including Council Tax, water and sewerage, range from Band A £1,588.01 to Band H £5,542.38. Band D total is £2,382.01.
How do I check my Dundee Council Tax band?▾
Use the Scottish Assessors Association website. Dundee also shows the property band on your Council Tax bill.
Does Dundee Council Tax include water and sewerage?▾
Yes. Dundee’s charge table shows separate Council Tax, water and sewerage amounts, then a total charge for each band.
Can I apply for Dundee Council Tax Reduction?▾
Yes. Dundee says Council Tax Reduction helps people on low incomes. You can apply online or call Customer Services on 01382 431205.
Do I still pay water charges if I get 100% Council Tax Reduction?▾
Dundee says households receiving 100% Council Tax Reduction still need to pay water and waste water charges, though they may also receive up to 35% reduction through the Water Charges Reduction Scheme.
Is UKCouncilTax.org the official Dundee City Council website?▾
No. UKCouncilTax.org is an independent guide. Always use Dundee City Council, Scottish Assessors, Scottish Water or official government pages for payments, account updates and legal decisions.